BakeDeco Kerekes Brooklyn reviews

1624596929

Masarrat Aayan

google

We're sorry to hear that your shopping experience with us was unsatisfactory. If there's anything in particular we can do to better our customer service, please let us know at [email protected].

1624632731

1

Very Unprofessional and Dirty Store

1629304510

Casandra Pastion

google

We apologize for the inconvenience with your order. Our customer service representatives always do their best to accommodate orders that are needed as soon as possible. Occasionally, issues with shipping policies, etc. can create delays that are out of our control. If there is anything more we can do to help, please email us at [email protected].

1629393593

1

Horrible customer service. Was in dire need of our equipment which we expressed and they didnt do much to push it through. Bad communication, no follow up, no tracking info provided when we were told there would be, etc. I would not recommend this company to anyone.

1638029750

Doc Coffee

google

Thanks for shopping with us; looking forward to helping you again soon!

1638397693

5

My go to place ! Love it ! They have a ton of stuff and more to fit your baking and cooking needs!

1645030510

Yuvi s kolbar

google

We appreciate your feedback; please come shop with us again!

1645468907

5

High quality items, it might be more expensive but you can definitely find unique items and some good prices for some items. Personal and professional customer service. Highly recommended

1622387166

Natalie Ripperger

google

Hi from Bakedeco; our apologies for the issues with your order. When an item available for purchase on our website is out of stock, we provide our customers with as much information regarding its upcoming availability as possible (its usually noted on the products page). Due to our wide variety of products, if there is an out-of-stock item that's needed right away, well typically have one quite similar that can be delivered shortly. Our customer service reps would be happy to assist with this. We hope youll consider ordering with us again in the future. You can reach out to [email protected] should you need any further assistance, and well do our best to make sure you get your order as soon as possible.

1615566035

1

UPDATE #2: It is coming up on 4 months and I still do not have my Americolor food colors, cake boards and pan that I purchased and PAID for. I have just ask for a refund for those products. I will see what happens. I purchased my Americolor straight from Americolor and received them in 3 days. Hence, no supply shortage for being out of stock for 4 months. This company has used my money for 4 months without restocking their supplies. FYI...I am not one to write reviews, this may be the first one I have ever written. I am typically a very patient person, but my patience for this company has run dry. UPDATE: I finally received my cake boards about 2 weeks ago. However, I still have not received several bottles of Americolor food coloring. Still unacceptable!!! Once again, I have had to order from another supplier while Bake Deco has charged my credit card and used my money for almost 3 months. I ordered online on Feb 11 and it is Mar 12 and have yet to receive my whole order. I just inquired about when the rest of my order will ship and was told the cake boards, which I need, will not be in until the end of the month and the Americolor food coloring has no ETA. If you are ordering and NEED your order in a reasonable time frame, do not order from here....it takes forever to get your order. Now I am forced to buy cake boards from another supplier while I wait on the ones that have already been applied to my credit card and I have already paid for. I will be looking into an new supplier.